Built in Westmeath, for independent repair shops
Hi, I’m Jason. I build and run Rivet from An Muileann gCearr in Co. Westmeath.
Independent repair shops run busy days on paper tickets, WhatsApp threads and a phone that doesn’t stop ringing. The software built for them tends to come from big platforms aimed at chains, priced at €100 to €120 a month for features a small shop never touches.
Rivet is the opposite: the daily work of a repair counter, done properly, for one flat price. Book the device in, move it along, and let the texts keep the customer posted.
Three rules I build Rivet by
Do the repair job, then stop.
Rivet covers the counter, the bench and keeping customers posted. There’s no Keep your till. Rivet sits alongside it and doesn’t try to replace it. and no Parts are tracked on each repair (needed, ordered, arrived), but there’s no stock count or inventory., so there’s nothing to learn that you’ll never use.
One price, whatever the month.
€79.99 a month gets you everything, with No caps on repairs, customers or staff accounts, and no per-user fees. repairs and staff. A quiet January costs the same as a busy December.
Your shop comes first.
Customers see your name, logo and colours on their tracking page. Your customer data is yours, and you can Email info@rivet.ie and I’ll sort it. at any time.
Try Rivet in your shop
14 days free, then €79.99 a month. Add a card when you start; nothing is charged until day 15. Cancel any time.