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Comparison

A simpler RepairShopr alternative for independent shops

RepairShopr is a powerful, all-in-one platform built to scale to large and multi-location businesses. If you run one busy independent shop and want the core workflow without the price tag or the learning curve, here’s an honest look at how Rivet compares.

RepairShoprRivet
Best forRepair businesses of all sizes, including multi-location and franchisesIndependent single shops
ApproachAll-in-one platform: POS, inventory, invoicing, integrations, ticketingThe core repair workflow, done simply
Learning curveMore features means more to set up and learnSimple enough to use on day one
Automatic customer SMSYesYes — built in, no add-ons
Repair photos & tracking pageYesYes — tracking page branded as your shop
PricingTiered plans that grow with features and usersFlat €79.99/month — unlimited repairs, no ticket caps
Built & supportedUS-basedBuilt in Ireland — handles Irish/UK numbers & EUR
SupportSupport team / ticket queueDirect from the founder

Who each one is for

This isn’t about one tool being better than the other — they’re built for different shops. RepairShopr makes sense if you run a larger or growing operation and want point-of-sale, full inventory, accounting integrations and multi-location support in one place.

Rivetmakes sense if you run a single independent shop and want the daily workflow done well: log a repair in 30 seconds, track it through to collection, and have your customer texted automatically the moment it’s ready — for a flat, predictable price.

Switching is easy

Moving over doesn’t mean starting from scratch. Export your customers from RepairShopr as a CSV and import them into Rivet in a couple of minutes — Rivet matches the columns automatically and recognises returning customers by phone number. You can be logging repairs the same day.

Common questions

Can I move my customers from RepairShopr to Rivet?

Yes. Export your customers from RepairShopr as a CSV, then upload it in Rivet — it maps the columns automatically and imports them in a couple of minutes. Duplicates are skipped by phone number.

Is Rivet cheaper than RepairShopr?

Rivet is a flat €79.99 a month with unlimited repairs and no per-user or per-ticket charges. RepairShopr is priced in tiers that vary with the features and users you need, so most independent shops find a focused tool like Rivet works out cheaper. Check RepairShopr’s site for their current pricing.

What does Rivet not do?

Rivet deliberately focuses on the core repair workflow — intake, tracking, automatic customer SMS, photos, a branded price list, and analytics. If you need full point-of-sale, deep inventory management or accounting integrations for a larger operation, a broader platform like RepairShopr may suit you better.

See if Rivet fits your shop.

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RepairShopr is a trademark of its respective owner and is not affiliated with Rivet. This comparison reflects Rivet’s view; please check RepairShopr’s website for their current features and pricing.